Customer Feedback


FeeFo Feedback

Date Score Customer Comment
Service:++

Straight forward hassle free.

Service:++

Excellent

Service:++

Everything was explained clearly, communication was good, very easy to deal with.

Service:++

Very helpful, fast payout and outstanding customer service! Will definitely be using again


On 02-Jun-2017 the supplier responded:
Hi Christian, thank you for taking the time and providing us with your feedback of the service that you have received from us at Aspire Money Limited. We aim to provide you with a customer journey that is quick and hassle free as possible and our friendly staff are on hand to assist you through your application. We are pleased that you have enjoyed your experience with us and we look forward to your continued support. 

Service:+

They were very good and helpful.


On 02-Jun-2017 the supplier responded:
Hi Louise, thank you for sharing your experience with us at Aspire Money Limited. We are pleased that you have enjoyed your experience with us.  Thank you for giving us the opportunity to assist you with your application.

Service:-

Not happy...


On 08-Jun-2017 the supplier responded:
Hi Yapo Achou, thank you for taking the time and providing us with your recent review of our service through Feefo. We aim to provide our customers with the best possible service. We are sorry that you were not pleased with the service that you received from us at Aspire Money Limited. We would like to know more about your experience as we believe that your valuable feedback gives us the opportunity to improve our service level. We have attempted to contact you by telephone to learn more about your experience however we have been unsuccessful in our attempts. Please can you kindly contact us on 0208 080 6417 and allow us the opportunity to look into your concerns.

Service:+

Yes


On 02-Jun-2017 the supplier responded:
Hi Daniel, thank you for taking the time and providing us with your review of the service you have received from us at Aspire Money Limited. We would like to thank you for giving us the opportunity to assist you in obtaining your loan. 

Service:++

Staff were very friendly, was kept up to date throughout the process. Clair Argent who looked after everything was very helpful and was able to complete everything very quickly, would definitely recommend

Service:++

Fantastic l round.

Service:++

I would recommend you. With prompt service